Privacy Policy
Effective date: November 10, 2026 · Last updated: November 10, 2026
This Privacy Policy explains how CRM Magnetics LLC ("CRM Magnetics", "we", "us") collects, uses and shares personal information when you visit crmmagnetics.com (the "Site"), fill in a form, book a call, chat with us, subscribe to our emails or otherwise contact us. It also explains the choices and rights you have.
1. Information we collect
Information you give us
- Contact and business details you enter in our forms, such as your name, work email, phone number, company name, website, job title and the details of your request.
- Meeting bookings. When you book a call through our scheduling page, we receive your name, email, the time you chose and any answers you provide.
- Chat and email. Messages you send us through the Site chat, email or other channels, and their content.
- Newsletter sign-ups. Your email address and subscription preferences.
- Onboarding and service forms. If you become a client, information you provide in onboarding briefs, access requests and service forms.
Information collected automatically
- Device and usage data, such as IP address, browser type, device type, approximate location derived from IP, pages viewed, referring URL, time on page, clicks and scrolling.
- Cookie and similar identifiers set by us and our analytics and advertising partners (see Section 3).
Information from other sources
- Business contact information from publicly available sources or business data providers, and information from advertising platforms about ad interactions.
We do not ask for, and ask you not to send us, sensitive personal information (such as health, financial account or government ID details) through the Site.
2. How we use information
- To respond to your inquiries, schedule and hold calls, and send proposals.
- To provide, manage and improve our services, including onboarding and client support.
- To send service-related messages and, where permitted, marketing emails about our services, content and events.
- To understand how the Site is used, measure campaigns and improve content and user experience.
- To show relevant ads on other websites and platforms and measure their results.
- To protect the Site against spam, fraud and abuse, and to keep our systems secure.
- To comply with legal obligations and enforce our agreements.
3. Cookies and tracking technologies
We use cookies, pixels, tags and similar technologies. Some are necessary for the Site to work; others help us with analytics and advertising. You can block or delete cookies at any time in your browser settings, and you can opt out of analytics and advertising tracking using the tools listed below.
| Provider | Purpose |
|---|---|
| HubSpot | Website hosting, forms, chat, meeting scheduling, email, CRM, website analytics and ad measurement |
| Google (Analytics, Tag Manager, Google Ads, reCAPTCHA) | Site analytics, tag management, ad measurement and remarketing, spam protection |
| Meta (Facebook Pixel) | Ad measurement and remarketing on Facebook and Instagram |
| LinkedIn (Insight Tag) | Ad measurement and remarketing on LinkedIn |
| Microsoft Clarity | Usage analytics such as heatmaps and session insights |
| Ahrefs | Website traffic analytics |
| Clutch | Displaying our client reviews widget |
You can also limit ad tracking through your device settings, through each platform's ad preferences, or through industry opt-out tools such as optout.aboutads.info and youradchoices.com. To opt out of Google Analytics, you can use the Google Analytics opt-out browser add-on.
4. How we share information
We do not sell personal information for money. We share information only as described below:
- Service providers that help us run our business, such as hosting, CRM, email, scheduling, analytics, advertising and communication tools. They may use the information only to provide services to us.
- Advertising partners. Our use of advertising cookies and pixels (Google, Meta, LinkedIn) may be considered "sharing" for cross-context behavioral advertising or "targeted advertising" under some US state laws. You can opt out as described in Section 8.
- Legal and safety reasons, when required by law or legal process, or to protect the rights, property or safety of CRM Magnetics, our clients or others.
- Business transfers, in connection with a merger, acquisition, financing or sale of all or part of our business.
- With your consent or at your direction.
5. Client data we process for customers
When we provide services such as HubSpot implementation, RevOps, reporting or advertising, we may access personal information stored in our clients' systems (for example, their CRM contacts or ad platform audiences). We process that information on our client's behalf and according to our agreement with that client. If your information is in a client's system and you want to exercise your rights, please contact that company directly; we will assist them as required.
6. How long we keep information
We keep personal information for as long as needed for the purposes described in this policy: for example, for the length of a business relationship and a reasonable period afterwards, as required for legal, tax or accounting purposes, or until you ask us to delete it, unless we must keep it by law. Analytics and advertising cookies expire according to each provider's settings.
7. Security
We use reasonable administrative, technical and organizational measures to protect personal information, including access controls and secure, reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
- Marketing emails. Every marketing email has an unsubscribe link. You can also email us to stop receiving them. We may still send you service-related messages.
- Cookies and ads. Block or delete cookies in your browser and use the opt-out tools in Section 3. To opt out of the sharing of your information for targeted advertising, email us as described below.
US state privacy rights
Depending on where you live (for example, California, Colorado, Connecticut, Virginia, Texas and other states with consumer privacy laws), you may have the right to:
- know or access the personal information we hold about you;
- correct inaccurate information;
- delete your information;
- receive a copy of your information in a portable format;
- opt out of the sale or sharing of personal information and of targeted advertising;
- not be discriminated against for exercising these rights.
EEA, UK and Swiss visitors
If you are in the European Economic Area, the United Kingdom or Switzerland, you may also have the right to object to or restrict processing, withdraw consent at any time, and lodge a complaint with your local data protection authority. We rely on these legal bases: your consent (for non-essential cookies and marketing where required), performance of a contract or steps before entering into one, our legitimate interests (running and promoting our business, keeping the Site secure), and compliance with legal obligations.
How to make a request: email info@crmmagnetics.com with the subject "Privacy request". We will verify your request using information we already have and respond within the time required by applicable law. You may use an authorized agent; we may ask for proof of their authority. If we deny your request, you may appeal by replying to our decision.
9. International transfers
CRM Magnetics is based in the United States, and our team and service providers may process information in other countries. When we transfer personal information across borders, we take steps to protect it as required by applicable law, such as using providers that offer appropriate contractual safeguards.
10. Children's privacy
The Site and our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above, and for material changes we will provide additional notice where required.
12. Contact us
CRM Magnetics LLC
Email: info@crmmagnetics.com
Website: crmmagnetics.com